Privacy Policy

Curaax Ltd customer
privacy notice

This privacy notice tells you what to expect us to do with your personal information.

WHAT INFORMATION WE COLLECT,
USE, AND WHY

We collect or use the following information to provide services and goods, including delivery:
  • Names and contact details
  • Health information (including dietary requirements, allergies and health conditions)
  • Website user information (including user journeys and cookie tracking)
  • Photographs or video recordings
We also collect or use the following information to provide services and goods, including delivery:
  • Genetic information
  • Biometric information (where used to identify someone)
We collect or use the following information for service updates or marketing purposes:
  • Names and contact details
  • Addresses
  • Marketing preferences
  • IP addresses
We collect or use the following information for recruitment purposes:
  • Contact details (eg name, address, telephone number or personal email address)
  • National Insurance number
  • Copies of passports or other photo ID
  • Employment history (eg job application, employment references or secondary employment)
  • Education history (eg qualifications)
  • Right to work information
We also collect or use the following information for research or archiving purposes:
  • Racial or ethnic origin
  • Genetic information
  • Biometric information (where used to identify someone)
We collect or use the following information for research or archiving purposes:
  • Names and contact details
We also collect or use the following information for recruitment purposes:
  • Genetic information
  • Biometric information (where used to identify someone)

Lawful Basis

Our lawful basis for collecting or using personal information to provide services and goods are:

Consent

Our lawful basis for collecting or using personal information for service updates or marketing purposes are:

Consent

Our lawful basis for collecting or using personal information for research or archiving purposes are:

Consent

Our lawful basis for collecting or using personal information for recruitment purposes are:

Consent

Where We Get Personal Information From
  • People directly
  • Third parties:
    • Customers
How Long We Keep Information

For as long as required

Who We Share Information With

Others we share personal information with:

  • Other relevant third parties:
    • Clients

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal data.
  • Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113